
Website Eskom
Eskom Service Agent Vacancies - Jobs in Ermelo, Mpumalanga
Eskom Service Agent Vacancies 2025 Available Now. Grab the Opportunity to Apply for Service Agent Jobs in Ermelo, Mpumalanga. Interested individuals can apply online for available Service Agent Vacancies in Eskom until 25 April 2025. Scroll down to read more details and fill out your Service Agent Application Form.
Important Instructions Related to Current Eskom Service Agent Vacancies 2025
Applicants going to Apply for Service Agent Jobs in Eskom are advised to check the following information.
- Position:- Service Agent
- Task Grade:- T10
- Location:- Ermelo, Mpumalanga
- Reference Number:- MP10123PB
- Closing Date:- 25 April 2025
Important Details and Requirements of the Eskom Careers
• Minimum Requirements
• Qualification(s): • National Diploma/ National N Diploma in Business Management/ Engineering/ Commerce/ Finance at NQF6 with 240 credits
• Related Minimum Experience: • Experience in working with customers and customer relations 2 years
Skills and Competencies
• Skills and Competencies Required: • To provide customer services related to meter reading in a confined area, provide accurate bills, support to the value chain sub-processes and efficient customer service
• Leadership
• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing
• Behavioral
• Integrity
• Professionalism
• Customer focused
• Knowledge
• Organisation processes
• Bilingual, multilingual
• Counselling and relationship management
• Low voltage maintenance and fault repair
• Operating regulations for high and low voltage systems
• Metering and billing
• Credit management directive, policy
• Skill
• Planning and organistional
• Customer service and marketing
• Telephone
• Computer literate
• Communication and interpersonal
• Stress management
Key Responsibilities
• Key Responsibilities
Conduct conventional measurement and meter reading tasks
Provide customer data
Handle generic service activities
Direct daily customer service activity operations
Build relationships between Eskom and customers
Conduct credit revenue and credit management processes
Perform vending and prepaid activities
Process quotation and connection activities
Provide a general Office Administration function
To apply for this job please visit secapps.eskom.co.za.