
Website Eskom
Eskom Service Agent Vacancies - Jobs in Durban, Kwa-Zulu Natal
Eskom Service Agent Vacancies 2025 Available Now. Grab the Opportunity to Apply for Service Agent Jobs in Durban, Kwa-Zulu Natal. Interested individuals can apply online for available Service Agent Vacancies in Eskom until 22 April 2025. Scroll down to read more details and fill out your Service Agent Application Form.
Important Instructions Related to Current Eskom Service Agent Vacancies 2025
Applicants going to Apply for Service Agent Jobs in Eskom are advised to check the following information.
- Position:- Service Agent
- Task Grade:- T10
- Location:- Durban, Kwa-Zulu Natal
- Reference Number:- 20250107SA
- Closing Date:- 22 April 2025
Important Details and Requirements of the Eskom Careers
Qualification(s): National Diploma/ National N Diploma in Business management/Communication/Marketing/ Commerce/ Engineering/ Social Sciences/ Accounting/ Finance at NQF 6 with 240 credits.
Related Minimum Experience
2 years
Skills and Competencies
Behavioural
Integrity
Honesty
Trustworthiness
Professionalism
Leadership
Team player
Motivating teams
Coaching
Mentoring
Developing
Knowledge
Service delivery training
Snippet processing unit (SPU) and prepayment customer tariffs
Organisational processes
Customer relationship management
Low voltage maintenance and fault repair
Operating regulations for high and low voltage systems
Metering and billing
Credit management directive policy.
Skill
Computer literate
Effective time management
Interpersonal
Relationship building
Functional and technical
Problem solving and analytical.
Negotiation
Communication
Telephone
Stress management
Report compilation
Bilingual, Multilingual
Counselling and conflict handling
Key Responsibilities
Handle generic service activities.
Provide customer data.
Process quotation and connection activities.
Perform vending and prepaid activities.
Build relationship between Eskom and customers
To apply for this job please visit secapps.eskom.co.za.