
Website Eskom
Eskom Service Agent Customer Services Area Vacancies - Jobs in Kanyamazane, Mpumalanga
Eskom Service Agent Customer Services Area Vacancies 2025 Available Now. Grab the Opportunity to Apply for Service Agent Customer Services Area Jobs in Kanyamazane, Mpumalanga. Interested individuals can apply online for available Service Agent Customer Services Area Vacancies in Eskom until 25 March 2025. Scroll down to read more details and fill out your Service Agent Customer Services Area Application Form.
Important Instructions Related to Current Eskom Service Agent Customer Services Area Vacancies 2025
Applicants going to Apply for Service Agent Customer Services Area Jobs in Eskom are advised to check the following information.
- Position:- Service Agent Customer Services Area
- Task Grade:- T10
- Location:- Kanyamazane, Mpumalanga
- Reference Number:- M1090KM
- Closing Date:- 25 March 2025
Important Details and Requirements of the Eskom Careers
• Qualification(s): • National Diploma/National N Diploma in Business Management /Communication/Marketing/ Commerce/Engineering/Social Science/Accounting/Finance at NQF6 with 240 credits
• Related Minimum Experience: • 2 Years Experience in working with customers and customer relations
Skills and Competencies
• Behavioral
• Integrity.
• Honesty.
• Trustworthiness.
• Professionalism
• Leadership
• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing
• Knowledge
• Service Delivery Training
• Snippet processing unit (SPU) and prepayment customer tariffs
• Organisation processes
• Customer relationship management
• Low voltage maintenance and fault repair
• Operating regulations for high and low voltage systems
• Metering and billing
• Credit management directive, policy
• Skill
• Computer literate
• Effective time management
• Interpersonal
• Relationship building
• Functional and technical
• Problem solving and analytical
• Negotiation
• Communication
• Telephone
• Stress management
• Report compilation
• Bilingual, multilingual
• Counselling and conflict handling
Key Responsibilities
• Handle generic service activities.
• Provide customer data.
• Process quotation and connection activities.
• Perform vending and prepaid activities.
• Build relationships between Eskom and customers
To apply for this job please visit secapps.eskom.co.za.