Eskom Officer Customer Service Area Vacancies – Jobs in Bellville, Western Cape

Eskom Officer Customer Service Area Vacancies 2025 Available Now. Grab the Opportunity to Apply for Officer Customer Service Area Jobs in Bellville, Western Cape. Interested individuals can apply online for available Officer Customer Service Area Vacancies in Eskom until 12 May 2025.  Scroll down to read more details and fill out your Officer Customer Service Area Application Form. 

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Important Instructions Related to Current Eskom Officer Customer Service Area Vacancies 2025

Applicants going to Apply for Officer Customer Service Area Jobs in Eskom are advised to check the following information. 

• Position:- Officer Customer Service Area
• Task Grade:- T12
• Location:- Bellville, Western Cape
• Reference Number:- PC 09/2025
• Closing Date:- 12 May 2025

Important Details and Requirements of the Eskom Careers

• Qualification(s): • National Diploma/National N Diploma in
• Business Management/Communication/
• Marketing/Commerce/Engineering/Social
• Science/Accounting/Finance at NQF6
• with 240 credits

• Related Minimum Experience: • 3 Years customer service experience.
Skills and Competencies

• Behavioural: o Integrity
o Honesty
o Trustworthiness
o Professionalism

• Leadership: o Team player
o Motivating teams
o Coaching,
o Mentoring
o Developing
o Leadership and supervision

• Knowledge: o Optimize customer interaction (OCI), Acquire Customer (AC) and manage revenue cycle (MRC)
o processes
o Customer relationship management
o Low voltage (LV) maintenance and fault repair
o Applicable safety training for supervisors
o Organisational understanding
o Contract management
o Metering and billing
o Credit management directive, policy

• Skill: o Communication, planning and control
o Budgeting and planning
o Operating regulations for high voltage (HV)/low voltage (LV) systems.
o Computer literate
o Valid driver’s licence
Key Responsibilities
• Perform general supervisory activities.
• Manage customer data.
• Handle generic service activities.
• Build customer relationships.
• Manage quotation and connection services.
• Manage vending and prepaid activities

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